"Everybody thinks managers make decisions[...] That's very deep and obvious, but it's not actually true. The name of the game is to avoid having to make a decision."
"The key difference between a big decision and a small one is whether you can fix your decision afterwards."
"The key to avoiding big decisions becomes to just avoiding to do things that can't be undone."
When someone is clearly trying to antagonize you, act happy.
You know you have a good design when you show it to people and they say, “oh, yeah, of course,” like the solution was obvious.
Don’t waste time reinventing common UI patterns or paradigms unless they are at least 2x better.